Cityclass Hotel Alter Markt, Cologne
About the Hotel
CityClass Hotel Alter Markt is located on the historic Alter Markt marketplace in Cologne, renowned for its vibrant atmosphere and proximity to cultural landmarks. This 4-star hotel features 63 elegantly furnished rooms that combine modern comfort with a friendly ambiance. Guests appreciate the nearby availability of numerous international restaurants and traditional breweries. The hotel serves as a convenient base for both business and leisure travelers, situated just a short walk from Cologne Cathedral.
Location
Situated in the heart of Cologne's old town, the hotel enjoys a prime location near many sightseeing attractions, including the Cologne Cathedral and various museums. It is just a 10-minute walk to Cologne Central Station, offering direct transport links, and approximately 20 km from Cologne/Bonn Airport. The vicinity to the banks of the Rhine River enhances opportunities for leisure activities, including boat tours.
Rooms
The hotel offers 63 air-conditioned rooms equipped with modern amenities such as free WiFi, flat-screen TVs, minibars, and electronic safes. Each room features soundproof walls to ensure a peaceful stay and includes private bathrooms with complimentary toiletries and hairdryers. Some rooms even provide windows that can be opened for added ventilation. The elegant decor and cozy atmosphere contribute to a comfortable lodging experience.
Eat & Drink
A substantial German hot buffet breakfast is available in the on-site breakfast room, which is highlighted by its spacious design and leather seating. Guests can also visit the Café-Lounge Alter Markt55, where a variety of hot and cold beverages, self-made cakes, and Mediterranean dishes are offered. The café’s inviting atmosphere makes it an enjoyable place to relax and dine. Snacks and refreshments are also available in the coffee shop located within the hotel.
Leisure & Business
The hotel provides several amenities aimed at facilitating both leisure and business activities. A computer station is available for guest use, alongside complimentary newspapers in the lobby. The conference room is equipped with modern technical facilities and natural daylight, catering to business needs. Other features include a gift shop and concierge services, providing added convenience to guests.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Luggage storage
- Lift
- ATM/Cash machine
- Coffee shop
Services
- Room service
- Housekeeping
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Terrace
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel had its ups and downs. The rooms were the smallest I have ever stayed in but were absolutely sparkling clean and very comfortable. However, it was extremely hot in the room, and there was a problem with an unpleasant smell of drains. The service was a mixed bag - the staff did not apologize or express concern, and they were not as friendly as expected. On the bright side, they were very friendly and helpful regarding local attractions, helping us with printing boarding passes and holding our bags. The location was excellent, being on one of the main squares with main brew houses and restaurants nearby, although the room had a drain smell issue. The dining options were varied and suited all tastes, with a good spread of breads, cheeses, cereals, eggs, bacon, and sausages among others. The facilities were adequate, but there were some drawbacks. Property ventilation and air conditioning need improvement. Overall, the value for money was decent given the prime location.
My stay at the hotel was a mix of positives and negatives. The room, though small and lacking a wardrobe, offered a nice view of Alter Markt and was clean and quiet despite a busy event nearby. The room amenities were impressive, with comfortable beds, a fridge, complimentary water, and a coffee machine. However, the service, though helpful, felt a bit cold at times. The location was convenient, surrounded by great dining options and close to key attractions like the station and Dom. On the downside, the dining experience was unpleasant, making me skip breakfast, even though it was included. Overall, a decent stay with some room for improvement.
I had a lovely stay at this hotel. The rooms were clean and comfortable with a nice contemporary feel, though a bit on the small side for travelers with large bags. The view was excellent, and the bonus bath tub was a nice touch. The hotel staff were all excellent, helpful, and professional, providing top-notch service from assisting with boarding passes to holding our bags. The location is great, right in the heart of Cologne's square, close to the Christmas markets and key attractions. The dining experience was fantastic with a mix of continental and hot food, and the breakfast service was superb. Although the room we were initially given had a minor issue with a drain smell, the overall experience was wonderful.
I have to say, this hotel is literally in the heart of Cologne, making it so easy to access all the main attractions and the train station is just a stone's throw away. The staff was super helpful and accommodating, ensuring a pleasant stay. However, the room I stayed in was quite small for a 4-night trip, and the desk area was a bit cramped for my liking.
I had a mixed experience at the hotel. The rooms were decent for one person but felt cramped for two. Upgrading to a superior room is definitely worth it for the extra space. However, the front desk manager was absolutely terrible, making it challenging to serve all guests. On the positive side, the location couldn't be more central, perfect for exploring the city, but it got very crowded at times. The dining experience was quite large and tasty, but the breakfast options were limited. Overall, a stay with both highs and lows.
The hotel's location is amazing, within easy walking distance to the main square, historical part, and river. The rooms were cool, quiet, and big, offering great furniture and ultimate cleanliness. The service was a standout, consistently helpful and friendly. The dining experience was pleasant with a good selection, while the pool area was enjoyable. The value for money was justified even though the size of the room was a consideration.
I had a mixed experience at the hotel. The room, though with a great design and view, was too small for what was supposed to be a Comfort Double Room. However, it was very quiet as it faced the back-house side, allowing me to keep the window open all night without being disturbed by city noise. The service was friendly and helpful, especially to my elderly parents, but seemed a bit unfamiliar with paperwork. The location was perfect for exploring Koln and visiting the Christmas Markets and main tourist attractions. The dining experience offered a good selection of both continental and hot food, perfect for starting the day. The facilities were decent overall.
I had a wonderful stay at the hotel. The rooms, although small, were brilliantly designed and had everything I needed. The staff was very helpful but could have given better directions upon check-in. The location was excellent, right in the city center and close to many attractions. The dining experience was fantastic with plenty of tasty options for breakfast. Overall, a highly recommended place to stay with a few minor improvements needed.
The hotel is located in a vibrant area, near the Christmas Markt and surrounded by great bars and restaurants. The rooms are very small but well-equipped, though the slanted floors make movement difficult at times. The service is efficient in addressing issues but lacks a warm welcome. The dining options are varied and tasty but the dining room can get crowded. The hotel's location is excellent for exploring Cologne, close to major attractions like the cathedral and museums.
The hotel is located directly on Alter Markt in the Old Town, making it excellent for exploring the Christmas market and being close to everything you need for an overnight stay. The rooms, while on the smaller side, are brilliantly designed and clean, with everything a traveller would need. The service, although it could use a bit of improvement, was attentive and showed genuine concern for our needs. Only had the buffet breakfast, but it offered plenty of tasty options for a satisfying start to the day. Overall, a great choice for a central stay in a fantastic location.
My stay at the hotel was a mix of experiences. The rooms varied greatly, from one being claustrophobic and noisy to another spacious and light with a lovely view of the Alter Market. The service was friendly and helpful, but there was a miscommunication about additional charges. The location was fantastic, right in the center of the Old Town, making exploration easy. The dining options were good but can get busy, and the facilities were generally satisfactory.
My stay at the hotel was a mix of great location and some room for improvement. The rooms were comfy and clean, but there were issues with an unpleasant smell in one room. The service was friendly but seemed a bit forgetful at times. The dining experience offered a good variety and value for money. The location was excellent for exploring Cologne, with everything within walking distance.
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